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SUPER ANNOYED

Has anyone experienced the problems on wordpress application. My website was upgraded from personal to premium two days so, so last night I was trying to create my website the way I want it, but all the icons are blocked I cannot access anything not even a customer service chat. I am super annoyed I spent time checking feedbacks from wordpress users across media. But now feeling should I stay on this website or I quit. please if anyone eeexperience this let me know what you did to get moving . I sent my wholesome feedback to wordpress staff but now I am thinking otherwise. I need some motivation, I need to get started and not just stuck at same position it’s very draining. THANKING IN ADVANCE FOR YOUR ADVICE .